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Links to other Web sites are in service for convenience and do not constitute endorsement of material at those sites, or any associated organisation, product or service. Please read the Disclaimer
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| Links to useful information for individuals and communities. |
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 | Community Information and Services/Crisis/Crisis AccommodationCommunity Information and Services/Housing/Crisis Accommodation| Crisis accommodation resources, including the Supported Accommodation
Assistance Program (SAAP) |
 Accommodation and Renting Issues [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Centrelink Community Officers provide services to homeless people and people at risk of becoming homeless of all ages.
- Centrepay allows Centrelink customers to have amounts deducted from social security payments for certain expenses.
- Crisis Payment, to help if you are in severe financial hardship.
- Reconnect Program. Early intervention services aimed at young people who are homeless or at risk of becoming homeless.
- Rent Assistance, to help with the cost of renting privately.
- Rent Deduction Scheme, a service that voluntarily deducts housing payments for customers in public housing.
- Residential Aged Care Fees. New residents in residential aged care may need to help cover living expenses.
- Rural Youth Information Services provides young people in rural and remote Australia with information, advice and referrals.
- Social Workers help with counselling, information and a variety of other services available in the community. | | Author | Australian Government - Centrelink |
| Emergency Housing, Queensland [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Through its Crisis Accommodation Program (including ties with SAAP), the Department provides funds to community organisations and local governments to assist people who are homeless or at risk of homelessness, in crisis and/or in need of transitional support in the move towards independent living. Through its Community Rent Scheme, the Department provides funds to community organisations to provide short- to medium-term accommodation to public housing applicants in severe and immediate housing need. | | Author | State Government - Queensland Department of Housing |
| Housing Sector Development, Victoria [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Housing Sector Development (HSD), a branch of the Office of Housing, develops, coordinates and funds social housing and homelessness services on a statewide basis. These services and primarily delivered through not-for-profit community-based organisations, which are managed and monitored at a regional level through Department of Human Services' regional offices. | | Author | State Government - Victorian Office of Housing |
| Aboriginal Housing Company, Redfern [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | "A private non-profit charity and the first affordable housing provider for Aboriginal and Torres Strait Islander people in Australia. Incorporated in 1973 the Company's formation was in direct response to the widespread discrimination Aboriginals experienced, at the time, in the private rental market. The Company also helped kick start grassroots Indigenous civil rights in conjunction with other organisations like the Aboriginal Medical and Legal Services." | | Author | Community Organisation - Aboriginal Housing Company |
| Canberra Fathers and Children Service, ACT [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | The Canberra Fathers and Children Service (CANFaCS) provides crisis accommodation and outreach support services to fathers with accompanying children who are homeless or at risk of homelessness, and to at-risk or homeless fathers who need safe, secure housing to enable them to spend time with their children. | | Author | Community Organisation - Marymead Child and Family Centre |
| Community Connections, Victoria [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Community Connections currently offers services ranging from public support and information services, alternative accommodation and support services to children, young people and their families, problem gambling, financial and personal counselling services, legal services, disability services and family and parenting services. | | Author | Community Organisation - Community Connections |
| Crisis Accommodation Program, ACT [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Housing & Community Services ACT is a division of the Department of Disability, Housing and Community Services. The area is responsible for the provision of public housing and community services in the Territory.
More broadly, Housing & Community Services ACT provides support for people who are disadvantaged or experiencing a crisis. It does this through a variety of programs, including the Supported Accommodation Assistance Program (SAAP) that assists people experiencing homelessness. | | Author | State Government - ACT
Department of Disability, Housing and Community Services | | Language | Arabic, Vietnamese, Spanish, Chinese, Greek, Croatian, Italian, German, Serbian |
| Crisis Care Helpline, Western Australia [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Contact details for the Telephone Crisis Care helpline. Assistance when: you need someone to help sort out a serious problem;
you are concerned about the wellbeing of a child; you are escaping domestic violence and need help; arguements are causing unhappiness and problems in your family; you are alone or afraid and urgently need to talk to someone; you are homeless; or you need counselling, information or other support. | | Author | State Government - Western Australian Department for Communities |
| Emergency Housing, South Australia [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | If you're homeless or need emergency or supported accommodation, the Department for Families and Communities have supported accommodation services for youth, families, single adults and those experiencing domestic violence in country regions through Families SA. Housing SA also has a listing of accommodation services you can be referred to, some of which are listed below, if your situation is urgent. | | Author | State Government - South Australian Department for Families and Communities |
| Frontyard Youth Services, Victoria [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Frontyard Youth Services is here to help young people who are homeless or in need of support. It is now the biggest service centre of its type in Melbourne's central business district. This site acts as a resource so that you can make informed decisions and find the services you need through a unique team of independent services that provide free accommodation, computers, employment training, family reconciliation, health, income support, legal and ombudsman services. | | Author | Community Organisation - Frontyard Youth Services |
| Gateway Reconnect, Victoria [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | The gatewayreconnect website is a new website that is unique to Victoria. The website has specific listings for all Reconnect services in the State of Victoria that includes service location, worker contact details and the type of service Reconnect programs are able to offer. The site also offers general information to parents, workers and young people. | | Author | gatewayreconnect |
| Hutt Street Centre, Adelaide [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | The Hutt Street Centre has been run in the City of Adelaide by the Daughters of Charity for almost 50 years. It provides a range of support services for homeless people including meals, health and social work services, shower and laundry facilities and recreation. This site lists opportunities for volunteers and has a useful section for students and schools on homelessness, social justice and statistics on meals provided and people assisted by the centre. | | Author | Community Organisation - the Daughters of Charity |
| Kids Under Cover, Victoria [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Kids Under Cover is a Victorian Charity, established to construct purpose built quality housing for homeless children. Kids Under Cover builds houses and bungalows. Houses are a mixture of three, four and five bedroom dwellings and are supervised by a live-in lead tenant. Bungalows are allocated to 'caregiver families' who provide a safe and supportive environment for homeless young people. | | Author | Community Organisation - Kids Under Cover |
| Lighthouse Foundation, Victoria [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | The Lighthouse Foundation is a not-for-profit organisation dedicated to empowering young people to take responsibility for their own lives. In a loving family environment, Lighthouse provides long-term accommodation, care, support and outreach to young people aged 15 - 22 years, who would otherwise be homeless. | | Author | Community Organisation - Lighthouse Foundation |
| Loddon Mallee Community Support, Victoria [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Programs that the Community Support Division manage are:
- Supported Accommodation Assistance Program (SAAP) in Bendigo & Kyabram;
- Psychiatric Disability Support Program (PDSS) that provides housing and support to people with mental illness in Bendigo;
- Independent Living Skills Training to people who have a disability and may be at risk of homelessness or in housing crisis;
- Intensive Home based Support Program works with people with complex needs to maintain their independence in their home;
- Housing Support for the Aged Program which assists elderly formerly homeless people to maintain their public housing accommodation and maximise their independence; and
- The Community Connections Program aims to increase access to mainstream and specialist services for people with unmet complex needs who are homeless, at housing risk or living in low-cost accommodation. | | Author | Community Organisation - Loddon Mallee Housing Services |
| McKenzie Day Centre, NSW [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | The Centre currently provide the following services:
- Free morning tea, showers and clothes washing facilities;
- Counselling service by appointment;
- Referral service - to Dep't of Housing, Detox/Rehab centres, and other accommodation/welfare agencies;
- regular visits by Centrelink staff;
- Clothing for the homeless and socially/economically disadvantaged; and
- Drop in centre facilities.
They also host the following:
- CRC Justice Support, providing advice and assistance to inmates, ex-inmates, families and friends;
- court support service to help people to understand the court system; and
- the Newcastle Homeless Interagency Network. | | Author | Community Organisation - Wesley Mission |
| Mission Australia [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Mission Australia's services are centred around:
Family support initiatives for families and children in need;
Youth initiatives for disadvantaged young people;
Housing support initiatives for homeless people and those at risk of homelessness;
Employment and training initiatives for the long-term unemployed; and
Community building initiatives that help strengthen and empower entire communities. | | Author | Community Organisation - Mission Australia |
| Ozcare Caring for Our Community [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | "Ozcare is a non-profit organisation that provides a wide range of Community and Health Services in Queensland. These services are available to all members of the community. Consistent with Christian values these services are delivered compassionately and professionally." | | Author | Community Organisation - Ozcare |
| Sacred Heart Mission, Victoria [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | "Located in the heart of the St Kilda 'red light' district we offer a haven for the critically disadvantaged, a place where those who have nowhere else to turn can come and warm up, have a cuppa, grab some lunch, talk to our committed workers, and just 'belong' for a few hours." | | Author | Community organisation - Sacred Heart Mission |
| Salvation Army [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | - Crisis Help and Counselling,
- Women's Domestic Violence Crisis Assistance,
- Addiction Assistance (Alcohol, Drug and Gambling),
- Aged Care Services,
- Court and Prison Services,
- Disability Services,
- Domestic Violence Services,
- Employment Services/Employment Plus,
- Family Support Services/Emergency Relief,
- Family Tracing Service,
- Homeless Services,
- Migrant Services,
- Youth and Children's Services. | | Author | Community Organisation - Salvation Army |
| St Vincent De Paul Society [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | The St Vincent de Paul Society works to assist people in need and combat social injustice across Australia. These services include: aged care, migrant and refugee services, home visitation, homeless person's services, clothing and assistance centres, care for people with psychiatric disabilities, vocational services for people with a disability, drug, alcohol and gambling counselling, financial counselling, disaster recovery and street vans. | | Author | Community Organisation - St Vincent De Paul Society in Australia |
| Stretch-A-Family, NSW [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Stretch-A-Family is an Adolescent Fostering and Community Placement Agency and a Residential Care Provider for 12-18 year old homeless adolescents. The agency office is in Stanmore, NSW. Residential care services include a medium term house (Stanmore) and a long term, transition to independent living house (On Track), both located in Sydney's Inner West. | | Author | Community Organisation - Stretch-A-Family Inc. |
| Wayside Chapel, NSW [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | The Wayside Chapel in Sydney provides non-judgmental support for all people in the community; young people, the homeless, the elderly, victims of domestic violence, abuse and substance addictions and people with mental health issues. | | Author | Community Organisation - Wayside Chapel |
| Youngcare [YOU WILL NOW LEAVE THE community.gov.au WEBSITE] | | Description | Youngcare are about providing appropriate accommodation for young people - not putting them in age-inappropriate nursing homes. Youngcare has been formed, to provide a dignified and relevant lifestyle for young people with high care needs. | | Author | Community Organisation - Youngcare Foundation |
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