Home Home |  australia.gov.au |  About Us |  Contact Us |  Suggest A Link |  Survey |  Help  
Community.gov.au - Home      
space
   space
  
space
space Menu    For Community Groups
Menu    Community Development
Menu    Community Information & Services
Menu    Get Involved
Menu    Your Local Community
space
space
space     A-Z Directory
    Site Map
    Advanced Search
space
space Links to other Web sites are in service for convenience and do not constitute endorsement of material at those sites, or any associated organisation, product or service. Please read the Disclaimer
 Links to useful information for individuals and communities.
space
Community Information and Services/Financial/Consumer Protection
Consumer protection resources across Australia

Other Locations
Bailiff Australia, Queensland [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The Bailiff/Sheriff website was developed to assist the individual and small business operator with information in relation to the services offered by the Bailiff's Offices and Sheriffs Offices of Queensland. This site is not designed to provide legal advice or opinion, but may be used in conjunction with legal advice obtained from your own legal advisor.

Author

Bailiff Sheriff Australia


Bailiff Sheriff Australia [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

Bailiff-Sheriff Australia has been developed as an online initiative to provide various groups and individuals easy access to a comprehensive selection of information specifically relating to the services provided by the Bailiff's and Sheriff's offices around Australia and New Zealand.
This site is not designed to provide legal advice, or legal opinion, but may be used in conjunction with legal advice obtained from your own particular legal adviser.


Bailiffs Office Brisbane Magistrates Court [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The Bailiffs Office Brisbane Magistrates Court is the generic name given to the Administrative Office of a Collective of Appointed Bailiffs servicing the Greater Brisbane Area, including a number of suburban Court Houses. The Bailiffs Office is situated in the area of the Civil Registry but is not a part of the registry or the Magistrates Court.
A Bailiff will be on duty at the Bailiffs Office during the operating hours of the Civil Court registry (9.00am - 4pm) to assist the general public, business community, Government Departments and the Legal Profession with enquiries regarding services and duties of the Bailiff and service and enforcement of Civil Process.
Currently the Bailiffs Office Brisbane has 6 Enforcement Officers, servicing the greater Brisbane Area and on any day has 5 Officers effecting service and execution of process in any of 13 Magistrates Court Districts.


Commonwealth Ombudsman [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The Ombudsman's Office offers a wide variety of dispute resolution and complaint schemes, which assist consumers to settle their differences with suppliers of goods and services informally and quickly. In addition, a number of industry ombudsmen have been appointed, to deal with issues relating to industries including telecommunications, energy, banking and insurance.

Author

Australian Government - Commonwealth Ombudsman


Complaint line [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

Complaint line is a web site for Australian consumers that sets out to encourage better complaints handling by businesses and organisations. There is information on where to go to find assistance, sample letters, a list of services and professions about which a complaints may need to be made with suggestions on how to proceed, and details of dispute resolution schemes.

Author

Commercial Organisation - Scott Concepts


Consumer Affairs Victoria [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

Home page of the Office of Consumer Affairs Victoria.

Author

State Government - Office of Consumer Affairs, Victoria


Consumer Affairs, Northern Territory [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

Consumer Affairs is a part of the Department of Justice, and aims to promote and regulate responsible business conduct through administration of a regulatory system that protects consumer interests.

Author

Territory Government - Northern Territory Department of Justice


Consumer Protection, Western Australia [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

Consumer Protection is a division of the Department of Consumer and Employment Protection (DOCEP), the State Government department responsible for providing services relating to consumer protection, labour relations, and occupational safety and health.

Author

State Government - Western Australian Department of Consumer and Employment Protection


Consumer Youth website, SA [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

Contains various consumer advice aimed at youth.

Author

State Government - Office of Consumer and Business Affairs, SA


Consumers' Telecommunications Network [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The Consumers' Telecommunications Network (CTN) is a national coalition of consumer and community organisations that promotes better access, quality of service and affordability of telecommunications services for residential consumers. CTN's members include national and state organisations representing consumers from non-English speaking backgrounds, Deaf consumers, indigenous people, low income consumers, people with disabilities, pensioners and superannuants, rural and remote consumers, women and consumers in general.

Author

Community Organisation - Consumers' Telecommunications Network


Consumers, Queensland [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

As a Queensland consumer, the law entitles you to certain rights and gives you responsibilities.
Our role is to ensure the marketplace remains fair and safe for both consumers and business.

Author

State Government - Queensland Office of Fair Trading


Dealing with book up: a guide [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

'Dealing with book up: a guide' is a comprehensive resource for anyone working on developing responses to 'book up' in Indigenous communities including government agencies, community leaders, non-government organisations, financial counsellors, community legal workers or private businesses.

Author

Australian Government - Australian Securities and Investments Commission


Door-to-door & home maintenance scams

Description

Door-to-door sales can promote home maintenance services, such as pest control, home or garden maintenance, and even utilities like electricity and telephone services. Many legitimate business sell things by going door-to-door, however some scammers also use this approach.

Author

Australian Government - Australian Competition & Consumer Commission


FairStore - a best practice guide for stores serving remote and Indigenous communities [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

FairStore is a guide for owners and operators of retail stores serving Indigenous communities in rural and remote areas of Australia.

Author

Australian Government -
Australian Competition and Consumer Commission


Financial and Consumer Rights Council, Victoria [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The Financial and Consumer Rights Council (FCRC) is a non-profit, membership-based organisation which works to ensure that all people, particularly low income and vulnerable consumers, have access to fair treatment as consumers in the market place. FCRC is the peak body for Financial Counselling and Consumer Support services in Victoria.

Author

Peak Body - The Financial and Consumer Rights Council

Language

English

Country

Australi


Financial Ombudsman Service [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

This independent umpire provides free, fair and accessible dispute resolution for consumers and some small businesses unable to resolve a dispute directly with their financial services provider.

Author

Community Organisation - Financial Ombudsman Service


FIDO- Australian Securities & Investments Comission's financial tips & safety checks [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The Australian Securities & Investments Comission (ASIC) is the consumer protection regulator for financial services. In this role, they protect investors, superannuants, depositors and insurance policy holders. They also regulate and enforce laws that promote honesty and fairness in financial products and services, in financial markets, and in Australian companies.

Author

Statutory Authority - Australian Securities & Investments Comission


Ministerial Council on Consumer Affairs

Description

Consumer information for individuals and businesses.

Author

Statutory Authority - Ministerial Council on Consumer Affairs


Money Stuff

Description

"Money Stuff is a Web site for young people about buying stuff and renting."

Author

State Government - NSW Department of Fair Trading


NSW Office of Fair Trading [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The role of the NSW Office of Fair Trading within the Department of Commerce is to safeguard consumer rights and to advise business and traders on fair ethical practice.

Author

State Government - NSW Office of Fair Trading


NSW Ombudsman [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The NSW Ombudsman is an independent and impartial watchdog. Our job is to make sure that the agencies we watch over fulfil their functions properly and improve their delivery of services to the public. We help agencies to be aware of their responsibilities to the public, to act reasonably and to comply with the law and best practice in administration.

Author

State Government - NSW Ombudsman


Office of Consumer and Business Affairs, South Australia [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

This site covers consumer affairs, customer and educational services, business and occupational services, tenancies and births, deaths and marriages.

Author

State Government - South Australian Office of Consumer and Business Affairs


Office of Consumer Affairs and Fair Trading, Tasmania [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The Office provides advice and information on matters affecting the interests of consumers. It investigates complaints regarding potential breaches of legislation administered by the Office and enforces product safety standards.

Author

State Government - Office of Consumer Affairs and Fair Trading, Department of Justice and Industrial Relations, Tasmania


Office of Fair Trading, ACT [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

"The Office of Fair Trading exists to promote fair trading in the ACT. Whether you are a consumer or a business, we are here to help you. We seek to help you by maintaining and developing laws which promote our goal and by providing accessible advisory services and education programs."

Author

State Government - ACT Office of Fair Trading


Office of Fair Trading, Queensland [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The Office of Fair Trading promotes the existence of a fair and ethical marketplace within the community. In creating an equitable, informed, and safe marketplace, Fair Trading works to increase business and consumer confidence. Information is provided for Consumers, Teachers, Businesses, charities, associations and cooperatives.

Author

State Government - Queensland Office of Fair Trading


Scams [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The Australian Competition and Consumer Commission's guide to scams and how to protect yourself.

Author

Australian Government - Australian Competition and Consumer Commission


Scamwatch [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

Scamwatch is an Australian government web site that informs people about scams - that is means of depriving you of your money, giving you nothing or little of value in return. This web site alerts people to the dangers of becoming involved in scams such as pyramid schemes, door-to-door sales, investments and self-employment. It offers advice on what to look for and questions to ask if you are suspicious of a scam, and includes contact details for organisations in each State that can assist you.

Author

Australian Government - Australian Competition & Consumer Commission


SCAMwatch - Banking & online account scams [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The last couple of decades have seen huge changes in how we do our banking and pay for goods and services. Unfortunately, scammers are taking advantage of new technology to generate a number of scams that are potentially very costly.

Author

Australian Government - Australian Competition and Consumer Commission


Telstra's Consumer Councils [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

Telstra's Consumer Consultative Councils work closely with community group leaders, deal with a very wide range of issues, from concerns of specific customer groups to questions of industry-wide policy. The Telstra Consumer Consultative Council deals with national telecommunications issues as well as regional policy, planning and service provision matters.

Author

Commercial Organisation - Telstra


Uniform Consumer Credit Code [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

"The Uniform Consumer Credit Code was developed as a national initiative to standardise credit practice in Australia. If you buy goods, services or land now and pay a charge for them later, then you are being provided with credit. You may have borrowed money from a bank, paid for the goods on a credit card or simply owe money to a business. If you pay a business for credit and use it mainly for personal, household or domestic purposes, the new Consumer Credit Code will affect you."

Author

Australian Government - Government Consumer Agencies


Whyalla Community Power Group, South Australia [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

The Whyalla Community Power Group, is a Non Profit, Non Political, Self Funded group of people, dedicated to reforming the cost of essential services paid for by South Australians, particularly Electricity and Gas.

Author

Community Organisation - Whyalla Community Power Group


WorkSafe, Western Australia [YOU WILL NOW LEAVE THE community.gov.au WEBSITE]

Description

WorkSafe is a division of the Department of Consumer and Employment Protection, the state government agency in Western Australia responsible for the administration of work safety and health laws. WorkSafe undertakes a wide range of regulatory activities as well as industry and community awareness programs.

Author

State Government - Western Australian Department of Consumer and Employment Protection


See also: | Banking Online | | Legal Aid | | Shopping Online |
space An Initiative of the Australian Department of Families, Housing, Community Services and Indigenous Affairs Copyright |  Privacy |  Disclaimer |  Linking Policy